Tour Guide Naija Tour Guide Naija
Trust & safety

Verification Standards

How every attraction, hotel, guide and vehicle listed on this platform is checked before it goes live.

1

Why we verify listings

Every attraction, hotel, guide and vehicle on this platform is meant for a visitor who has never set foot in Nigeria before. That visitor can't tell a well-run site from a risky one by looking at a photo - so we do the checking up front, not after something goes wrong.

2

Attractions and hotels

Listings are added by our team using site visits, state tourism board records and, where available, existing licensing with the Nigeria Tourism Development Corporation. Each listing carries the state's current risk tier, so an attraction in a restricted state is never shown as freely bookable.

3

Guides

Guides are onboarded with a valid means of identification and a review of their track record with previous visitors. Guide payouts are only released after a completed, verified visit - which keeps the incentive aligned with actually showing up and doing the job well.

4

Vehicles and drivers

Transport partners must supply proof of roadworthiness and a licensed driver before a vehicle is listed. Vehicles operating in restricted states are additionally paired with the mandatory security escort at booking.

5

Tourist identity verification

We ask every tourist for a passport number and a selfie during profile setup. This isn't bureaucracy for its own sake - it's what lets local partners and our safety team confirm who's actually on the ground during an SOS alert or a dispute over a booking.

6

Reporting a problem with a listing

If something about a listing doesn't match what you experienced, tell us through Contact Us or live chat. Listings with credible, repeated reports are pulled while we re-verify them.

Still need a hand?

Our support team replies fast, every day.