Terms & Policy
The terms of service and privacy policy governing your use of Tour Guide Naija.
1. Using the platform
Tour Guide Naija is a marketplace connecting international visitors with attractions, hotels, guides and transport across Nigeria. By creating an account you agree to provide accurate identity and contact information, which we use to verify bookings and respond to safety incidents.
2. Bookings and payments
Prices shown at checkout are estimates; site and guide fees are confirmed by our team before you're charged. Payments are processed by Stripe and Paystack; we do not store your card details.
3. Cancellations
Cancellation terms vary by attraction, hotel and guide and are shown on the relevant listing before you book.
4. Your account
You may delete your account at any time from Settings. Deleting your account removes your access immediately and cannot be undone by you.
5. Privacy
We collect the information you provide (identity documents, emergency contacts, location during SOS alerts) solely to operate the platform and keep you safe while travelling. We do not sell your data.
6. Changes to these terms
We may update these terms from time to time. Continued use of the platform after a change constitutes acceptance of the new terms.